Privacy Policy
How OWJ Temperature Control Handles Your Information
What we collect when you contact us or book gas works or HVAC services, how we use it and the choices you have.
Last updated: November 4, 2026
OWJ Temperature Control ("we", "us" or "our") provides gas works and HVAC installs and repairs for homes and light commercial buildings in Moncton, Dieppe, Riverview, Shediac and surrounding communities in New Brunswick. We respect your privacy. This policy explains what personal information we collect through our website at owjtemperaturecontrol.ca and when you ask us for a quote or book work, how we use it and the choices you have. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
Information you give us. When you fill out our contact form, call, text or email us, or book work, we may collect:
- Your name
- Your phone number and email address
- The address of the home where the work will be done
- Details about your home and your heating, cooling or gas equipment, such as the type, brand, age and what is wrong with it
- Any other details you include in your message
Payment information. We never ask for credit card numbers through our website. If you pay by card, please call us with the details.
Information collected automatically. Like most websites, our site uses cookies and similar tools, including Google Analytics, to understand how visitors use the site, such as pages viewed, time on the site, the general area you are browsing from and the type of device and browser you use. This information does not tell us who you are.
How We Use Your Information
- To answer your questions and give you a quote
- To book, carry out and follow up on your gas or HVAC work
- To apply for the permits and inspections your job needs
- To register equipment warranties with the manufacturer, when you ask us to
- To send invoices and keep the business records the law requires
- To improve our website and services
We do not sell, rent or trade your personal information.
When We Share Information
We only share your information when it is needed to do your job or when the law requires it, for example:
- With permit and inspection offices, when your work needs a permit
- With equipment manufacturers and suppliers, to order parts and register warranties
- With trusted service providers who help us run our business, such as our website host, email, form and accounting tools, who must keep it secure
- When we are required to by law
Cookies and Analytics
You can block or delete cookies in your browser settings. The site will still work, but some features may not. To stop Google Analytics from collecting your visits, you can use the Google Analytics opt-out browser add-on.
How Long We Keep Your Information
We keep your information only as long as we need it for the reasons above, including warranty, permit, tax and other legal record keeping.
How We Protect Your Information
Our website uses a secure (https) connection, and we use reasonable safeguards to protect your information. No website or email is completely secure, so please do not send sensitive information such as card or bank numbers through our contact form or email.
Your Choices and Rights
You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it when we no longer need to keep it. You can also ask us to stop contacting you at any time.
Links to Other Websites
Our website may link to other websites, such as social media pages. We are not responsible for their privacy practices.
Changes to This Policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact Us
If you have questions about this policy or your information, contact OWJ Temperature Control:
Phone: 1-888-740-4177
Email: info@owjtemperaturecontrol.ca